Can't connect to Tmobile data

  • It doesn't connect to the internet but the phone and wifi works.  How do I trouble shoot this problem?  Is there a setting that needs to be checked?

  • @jon ching Good day, have you activated the Internet data flow? Change other sim cards to see if the data flow can be used normally. Can I use it after restarting my phone?

  • Got tech support and was told to reset the wifi and it solved the problem.

  • @jon ching Hello, sorry for the inconvenience brought to you. This is our official email address: Please contact us to help you solve the problem

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