Hi! Please help me. The fingerprint sensor in my V20 stopped working. A few days ago, there's a mesage on the screen saying "fingerprint hardware not available" but now it's gone and the fingerprint sensor is not working at all.
I have exactly the same problem. Also started a few days ago.
Restarting does not resolve the issue, in case one wondered
@Sam Van Parys @O T
Please contact our after-sales email support-service@doogee.cc to deal with the problem.
My fingerprint sensor had the same problem with just 2 months of use, the rear display stopped working either.
after 4 weeks use my fingerprint sensor stopped working, i contacted the customer service.. they sent me the spare part...
@Support Zwei in my experience, the support received was this : "
