Shipping
We are committed to bringing our products to everyone in the world. Our services are delivered to most countries in the world and we are committed to meeting a wide range of shipping needs.

*For EU, US and UK countries.

Fast shipping with a typical delivery time of 3-7 working days. (EU, USA, UK warehouses)

Note: If we send a parcel from an EU, US, UK warehouse, customers from EU, US, UK countries are not subject to tax.

Due to the epidemic and customs clearance, priority will be given to shipping from overseas warehouses if stock is available in the European and US warehouses. However, if no goods/new models are available in the EU, US and UK warehouses, we will ship from China and Hong Kong. Thank you.

Customers from Hong Kong, China/DHL may be required to cooperate with customs clearance and pay customs clearance fees. Please check local customs clearance policies and fees first. Confirm and then purchase.


*Other countries.

1. Free shipping, delivery time is usually 5-20 working days. (China, Hong Kong warehouse)

2. 4PX/DHL/other courier (US$10-50), depending on your location and the product you are buying. Delivery time is usually 5-15 working days. (China, Hong Kong warehouse)

3. If you are fail to finish your order because your country address/purchases are not allowed on our site, please contact our customer service email doogeemall@doogee.cc to consult.

During holiday periods, such as Christmas, please allow extra time for delivery, up to 15-25 working days.

Returns
You can return your order within 30 days of receiving it. Please ensure that the product has not been used or damaged.

For more information, please feel free to contact us at doogeemall@doogee.cc

We provide a 1-year limited warranty, from the date of purchase, for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, Discover, American Express, PayPal, ELO, Discover and more.